SERVICES
As your technology partner, we provide support and guidance for your IT needs whether planned or unforeseen. Our comprehensive services and solutions are designed to improve your system performance and enhance the security, reliability, and standardization of your IT infrastructure. Whether you're in need of break and fix repairs, performing network changes, general design guidance, or a fully managed solution for your IT infrastructure, we are here to assist you. We will work with you to provide a customized IT service plan that is appropriate to support your business objectives.
Contact us today to learn about our two free hours of support that can be used for any IT related problem solving or consulting.
Managed IT Services
Complete IT solutions for your business for a fixed monthly fee
Our Managed IT Services plan is scalable, full-service and flat rate to support your business evolving IT needs. With a DaoTech managed services plan, all of your IT needs are covered, offering you the greatest value for your technology investment. From basic help desk support when there is a minor problem to all-inclusive network and server management, including professional services, our Managed IT Services plan is designed to bring you peace of mind under one fixed monthly fee.
Key Benefits of our Managed IT Services:
» Increased operational efficiency
» Controlled technology and infrastructure costs
» Minimized downtime due to technology issues
» Prompt resolution to your IT challenges
» Improved network performance
» Strategic guidance on all technology decisions
» Direct access to certified technical staff
» Peace of mind
Services Features:
» 24x7 Proactive Network and Security Monitoring
» Unlimited Help Desk Support
» Server and Software Management
» Network and Security Management
» IT Assessment, Strategic Planning and Consulting
» Quarterly IT Review & Planning
» IT Budgeting & Planning
» Onsite Maintenance and Support
» Preventive Maintenance
» Virus/Malware Protection
» Complete Site Documentation
» Monthly Status Reports
» Flat-rate Pricing
On Demand Services
Technology services when you need it - one hour at a time
Many of the services included in our Managed IT Services plan are available a la carte. Our On Demand Services option is designed to offer you flexibility with technology services and solutions when you need it, one hour at a time. With this option, you only pay for what you need, as you need it. Count on us as your complete IT department at your disposal to provide support when you need it. We will work quickly to deliver the solutions you need so you can get back to business.
IT Consulting & Implementation Services
Consulting and project based services to drive business forward
Our IT Consulting and Implementation Services are included with our Managed IT Services plan to deliver superior value to having us as your IT partner. For our customers not on the Managed IT Services plan, they can still take advantage of our IT Consulting and Implementation Services for IT related solutions to their unique business challenges. Only pay for the services you need, when you need it.
Our IT Consulting and Implementation Services offer:
» IT Assessment / Needs Analysis
» Strategic IT Planning and Roadmapping
» Server Installation
» Network Design and Implementation
» Firewall Configuration and Maintenance
» Wireless Design
» Microsoft Exchange Server Configuration and Maintenance
» IT Project Management
» Business Continuity and Disaster Recovery
» Cloud Migration and Support
» Asset Life Cycle Management
» Vendor Management and Selection
» Moves and Relocation